Frequently Asked Questions

What services does Gold Ladder Construction offer?

We are a full-service construction company. Our services include all residential construction from start to finish. The following are only some of the services we provide:

New Construction
Remodeling
ADUs & Additions
Patios, Decks, & Balconies
Roofing

Flooring
Masonry
Painting
Electrical
Plumbing

Are you licensed, insured, and bonded?

Yes, we are a licensed, insured, and bonded. Our license demonstrates our compliance with state and local regulations and ensures that we have met certain standards of training and expertise. Our insurance provides protection for both our company and our clients in case of accidents, damages, or other unforeseen events that may occur during a construction project. Our bond offers an additional layer of protection for our clients by guaranteeing that we will complete the project according to the terms of our contract. We take our responsibilities seriously and always strive to provide safe and high-quality services.

What is your process for completing a project, and how long does it typically take?

Our process involves several steps to ensure that each project is completed on time, within budget, and to the satisfaction of our clients. Typically, the process begins with an initial consultation. Then we proceed with planning specific details, needs, and preferences. Next, we move onto the pre-construction phase where we obtain any necessary permits, prepare the site, and order materials. Once everything is in order, construction can begin. Lastly, and the most exciting part is the final walk through. You will see your project completed and we’ll answer any final questions you may have.

The length of time it takes to complete a project depends on several factors, including the size and complexity of the project, the materials used, and any unforeseen challenges that arise. During the initial consultation, we can provide an estimated timeline for the project based on our experience and expertise.

Can I make changes after we start the project?

We understand that clients may have changing needs and preferences as the project progresses. When a change is requested, we assess the impact on the project timeline, budget, and any other relevant factors. This is called a Change Order. We provide the client with a written estimate for the cost and timeline of the requested change. Once the client approves the change order, we update the project plan and adjust the contract accordingly.

What is the billing and payment process? What are my payment options?

Our billing and payment process is as follows:

Payment Schedule: At the start of the project, we provide a detailed payment schedule that outlines when each payment is due and what it covers. This schedule is based on the project timeline and the specific needs of the project.
Invoicing: We provide written invoices for each payment. Our invoices are clear and easy to understand, and we are always available to answer any questions you may have.
Payment Options: We offer a variety of payment options, including checks, electronic payments, and credit cards. We strive to make the payment process as convenient as possible for our clients.

We believe that transparent and organized payment and billing practices are essential to maintain a strong foundation of trust and collaboration with our clients.